App Support
Last updated: 12 November 2026
Help with the Gujarat Bhatia Samaj (GBS) mobile app and community website.
The button opens your email app. If no email app is configured, copy the address into Gmail or another email service.
What to include
- The screen or city you were using and what went wrong.
- Your phone model, Android version and app version, if available.
- Steps to reproduce the issue and a screenshot with private information hidden.
Do not send the community password, one-time codes, payment information or identity documents.
Sign-in help
The current app uses a shared community password; it does not create a personal user account. Contact your Samaj committee member if you need access. If sign-in fails, check your internet connection, confirm the password with the committee and retry later if there have been too many attempts.
Directory or PDF not loading
Check your internet connection, reopen the city page and install the latest available app update. If the problem continues, email the city name and the error shown. A city’s Card View and original PDF may have different availability while its information is being prepared.
Incorrect information or removal
For changes to a name, photo, phone number, address or family record, use Data correction & removal. Include only enough information to identify the entry. You can request removal without signing in.
Privacy and responsible use
Read our Privacy Policy and Terms of Use. Report suspected misuse of directory information to the support email above.
Community content is administered by Gujarat Bhatia Samaj. The mobile app is developed and published by Advance Web Software Private Limited.